Privacy Policy
1. Introduction
BBSPL – www.bakshibhimwal.com appreciates your business and trust. We are a an India based organisation offering business services and solutions to multiple industries globally. Please read this Privacy Policy and provide consent to both documents in order to have permission to use our services.
2. Data Collected
Data Storage Location
We are an India -based company and operate web servers hosted in India. Our servers are designed ensuring that your data is securely stored and GDPR-compliant.
Registration Data
If you register on our website, we store your chosen username, email address, and any additional personal information added to your user profile. You can view, edit, or delete your personal information at any time (except for changing your username). Website administrators can also view and edit this information.
Purchase Data
To receive product support, you must have one or more purchase codes registered on our website. These purchase codes will be stored along with their expiration dates and your user data. This is necessary to provide you with downloads, product support, and other customer services.
Support Data
If you have registered on our website and hold a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third-party ticketing system, Ticksy. Only the data you explicitly provide is sent, and you are asked for consent each time you create a new support ticket. Ticksy adheres to the EU/US “Privacy Shield,” and you can view their privacy policy here: Ticksy Privacy Policy.
Comments
When you leave comments on the website, we collect the data shown in the comments form, along with the IP address and browser user agent string to help with spam detection.
Contact Form
Information submitted through the contact form on our site is sent to our company email, hosted by Microsofot. Microsoft adheres to the EU/US “Privacy Shield” policy. For more details, see here: Zoho Privacy Policy. These submissions are kept for customer service purposes and are never used for marketing or shared with third parties.
Google Analytics
We use Google Analytics on our site for anonymous reporting of site usage. No personalized data is stored. If you wish to opt out of Google Analytics monitoring your behavior on our website, please use this link: Google Analytics Opt-out.
Cases for Using Personal Data
We use your personal information in the following scenarios:
•Verification/identification during website usage;
•Providing technical assistance;
•Sending updates about news or changes;
•Monitoring accounts to prevent fraudulent activity and ensure data security;
•Customizing the website for a more personal experience;
•Ensuring smooth administrative functions and performance.
3. Embedded Content
Pages on this site may include embedded content (e.g., YouTube videos). Embedded content from other websites behaves the same as if you visited those websites directly. These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interactions. Below are the services we use:
•Facebook: Displays our Facebook timeline. Facebook has its own privacy policies. See their policy here: Facebook Privacy Policy.
•Twitter: Displays our Twitter timeline. See their privacy policy here: Twitter Privacy Policy.
•YouTube: Embeds videos. See their privacy policy here: YouTube Privacy Policy.
4. Cookies
This site uses cookies to enhance your experience. Cookies retain user preferences, store information (e.g., shopping carts), and provide anonymized tracking data to third-party applications like Google Analytics. You can disable cookies in your browser settings.
Necessary Cookies for All Visitors
•cfduid: Identifies clients behind shared IPs (Cloudflare). Cloudflare Privacy Policy.
•PHPSESSID: Identifies your unique session on the website.
Necessary Cookies for Logged-In Users
•wp-auth: Authenticates logged-in visitors.
•wordpress_logged_in_{hash}: Verifies user authentication.
•wp-settings-{UID}: Customizes your view of admin and main site interfaces.
5. Who Has Access to Your Data
If you are not registered, we do not retain or view any personal information about you. Registered users’ data can be accessed by:
•Our system administrators;
•Our support team to provide necessary assistance.
6. Third-Party Access to Your Data
We do not share your data with third parties unless necessary to provide our services. Below are the partners we work with:
•Envato Pty Ltd: For validating and registering your purchase information. Envato Privacy Policy.
•Ticksy: Provides our ticketing platform for support requests. Ticksy Privacy Policy.
7. Data Retention
Comments and support ticket metadata are retained unless you request deletion. Registered users’ personal information is stored in their user profiles, editable or removable at any time (except usernames).
8. Security Measures
We use SSL/HTTPS to encrypt communication and protect user data. In the event of a data breach, we will take immediate steps to resolve the issue, notify affected users, and reset passwords if necessary.
9. Your Data Rights
•General Rights: You can request an export or deletion of your personal data. However, deleting necessary account data will terminate our ability to provide services.
•GDPR Compliance: BBSPL complies with the GDPR to protect EU residents’ data. For more details, visit the EU GDPR Information Portal.
10. Third-Party Websites
BBSPL may link to third-party websites, which are not screened for privacy or security compliance. We are not responsible for their conduct. Please review their privacy policies before sharing your data.
11. Legal Disclosure
We may disclose your information if required by law or to protect our rights. You release BBSPL from damages resulting from legal disclosures.
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